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Use of Discount Codes
We reserve the right to cancel ANY order using the incorrect discount code at checkout. Please ensure you use the CORRECT code for your purchase. Only one code can be applied per order. For orders qualifying for multiple discounts, please place your orders separately through the website, through your school order form or contact us directly.
Refund Policy
All items sold on this site have been made to order so therefore are deemed 'bespoke' Bespoke products are excluded from a right to an automatic refund. In the event that you are unhappy with your purchase, please contact us to discuss your concerns. NOTE - Due to processing techniques, it may not be possible to match exactly all colours as seen by the human eye.
Delivery Policy
Via Post
Orders will be delivered direct to your home address.......usually within 15 working days NOTE: Orders can take longer out of school photography season. Please allow 30 days before notifying us of orders not delivered within the time frame. If you require your order for a specific date, please make a note on your order and we will endeavour to help.
Direct to school
Delivery direct to your child's school is free of charge if your order is placed no later than the date shown on your proof card. Your order will arrive at the school 3-4 weeks after this date. If you require your purchase sooner, please opt for collection in person or for shipping to your home address (Our standard charges apply)
Spilt Shipment
As standard your order is dispatched as one shipment. On occasion, where some items may be delayed, you may receive your order as a 'spilt shipment'. You will be notified should this occur.
Customer Collection
We currently allow personal collection of orders from our premises. Please call us to arrange a mutually convenient time.
BY APPOINTMENT ONLY.
TEL: 02392 368041
Your Shopping Basket
The contents of your shopping basket are shown here. Click the update button to update or remove any items you have changed, you can also remove an item by setting it's quantity to zero.